Agentic operations

Agents that run your operations, not just answer your questions.

Serveai deploys agents into the systems your business runs on — tickets, inventory, billing, inboxes, even a live Zoom session — and hands them real work. They act, they escalate what they can't resolve, and every action is logged.

Running operations for
Northwind Logistics Ferro Health Claims Basalt Retail Group Carbon & Ives Meridian Freight
24/7 Every time zoneAgents don't clock out — sessions and tickets run around the clock, with human escalation routed to whoever's on shift.
40+ LanguagesSupport desks and Zoom sessions run in the student or customer's own language, not just yours.
USD·EUR·GBP Billed in your currencyChoose your billing currency at checkout — no manual conversion.

Any service you run, one desk

Each agent is scoped to a real function inside your business — from back-office work to live, face-to-face service — not a general chatbot bolted onto your site.

Support desk

Resolves tickets end to end

Reads the ticket, checks order and account systems, issues refunds or replacements within policy, and closes the loop with the customer.

68% resolved without a human touch
Back office

Keeps records in sync

Reconciles inventory across warehouses, matches invoices to purchase orders, and flags mismatches before they become a monthly fire drill.

Runs every 15 minutes, not once a month
Frontline ops

Triages and routes

Reads inbound requests, classifies urgency, assigns the right specialist, and drafts the first response so nothing sits untouched.

Median first response: 40 seconds
Live instruction

Teaches over Zoom

Hosts the class, walks through the lesson, answers student questions live, and adapts pace to who's in the room — then hands grading and edge cases to a human teacher.

Runs scheduled sessions, no instructor required to start
Data briefings

Explains your data on Zoom

Joins the call, walks stakeholders through the numbers pulled straight from your systems, and answers questions live — every answer traceable back to the underlying record, never a guess.

No answer given without a source behind it
Energy operations

Cuts power loss automatically

Watches your renewable energy systems in real time, catches transmission and conversion losses as they happen, and automatically rebalances load or dispatch to keep more of what you generate.

Flags loss events within minutes, not end-of-month reports

Every task is either finished or handed off — never left ambiguous

Serveai agents don't guess when they're unsure. A task moves through four states, and you can see which one it's in at any moment.

01 — received

Task lands

From a ticket, an inbox, an inventory alert, or a scheduled check.

02 — working

Agent acts

Reads context across your connected systems, takes the action policy allows.

03 — resolved

Closed and logged

Customer notified, record updated, full trace kept for audit.

03b — escalated

Handed to a person

When judgment or exception approval is needed — with full context attached.

!

Escalation isn't a failure state. Agents are configured with the exact boundaries of what they can decide on their own. Anything outside that boundary — a policy exception, an angry customer, an unusual number — goes to a person with the full trail attached, not a dead end.

A base subscription, plus what your agents actually process

Each plan includes a fixed number of agent desks and a monthly data allowance — the records, tickets, and events your agents read and act on. Go over the allowance and it's billed per 1,000 records at the end of the month.

Starter
$490/ mo
One agent desk, one workflow. For teams testing agentic ops on a single queue.
  • 1 agent desk
  • 10,000 records processed / mo included
  • Support, back office, frontline, or live instruction — your choice
  • Full activity log & audit trail
  • Email support
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Scale
Custom
Unlimited desks, dedicated capacity, and integration with internal systems.
  • Unlimited agent desks
  • Custom data volume, negotiated flat rate
  • Custom system integrations
  • SLA-backed uptime & response
  • Named account team
Talk to sales

All plans billed monthly. Overage on Starter and Growth: $4 per 1,000 records beyond your included allowance. No setup fee. Add desks anytime — they prorate to your next billing date.

See your own operation on the log.

We'll connect one workflow, run it for two weeks, and show you exactly what got done and what got escalated — before you commit to a subscription.

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